Terms & Conditions

By using Pansy flowers Store, you agree to the following terms and conditions:

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The images displayed in the store are for illustrative purposes only. Slight variations in floral arrangements may occur due to the nature of flowers and seasonal availability.
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If a specific type of flower is unavailable, the store reserves the right to substitute it with a similar type of equal quality, value, and appearance.
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No order will be processed without confirmation.
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Orders for special occasions and specific dates are non-cancellable once execution has started.
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All orders are within the city of Makkah only and are delivered through the store’s designated delivery representative.
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The customer is responsible for ensuring the accuracy of order details (address and contact number).
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The store reserves the right to refuse or cancel any order in the event of incorrect information or unforeseen circumstances, with prior notification to the customer.
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